Patient and Family Support Services

Our team is committed to offering bereavement support that is responsive to the needs of carers, family and friends of those under our care. Mary Stevens Hospice has highly experienced staff and volunteers who are dedicated to providing this specialised support.

Bereavement support is an important aspect of the holistic care offered by Mary Stevens Hospice and our team of staff and volunteers are committed to offering bereavement support that is responsive to the needs of our local community.

We know that for some people, grieving starts at the time of death and for others it starts at the time of diagnosis, and it can impact people in various ways; emotionally, physically, socially and in many practical areas of life.

We recognise and value the support that many bereaved people receive from friends and relatives, however we know that grieving can be an extremely lonely and painful process, even with the support of loved ones.

Our services

Bereavement Information Points

Our information points display contact details for local and national bereavement support. You can find them in the Mary Stevens Hospice Shops located in Stourbridge, Wollaston, Brierley Hill, Dudley, Blackheath and Cradley Heath.

One to One Bereavement Support

Our one-to-one bereavement support is an opportunity to talk about your loss, in a safe confidential space with a trained volunteer. You will be matched with a trained volunteer who will support you as you navigate through your grief journey. Our support is tailored to each individual’s needs, and we will work with you to offer the right support.

Bereavement Hub

Our bereavement hub is a group drop in that offers the opportunity to meet others who have experienced someone close to them dying.

We understand there is no timescale for grief, and we offer a welcoming environment to support people irrespective of how long they have been bereaved.

Please see the dates and times of our Bereavement Hub sessions here. 

If you would like further information about the services we offer or would like to talk to us about accessing bereavement support please contact us on our direct line 01384 445423 or email us at