Mother and son visiting the hospice

Visiting our hospice

A welcoming, safe and peaceful place

We understand that visiting a hospice can feel emotional. At The Mary Stevens Hospice, we want every visit to feel reassuring and familiar. Our dedicated team is here to help you feel comfortable, informed and supported - from your first visit onwards.

An environment that understands the weight of every moment

When life feels fragile, surroundings matter. Our hospice has been thoughtfully designed to support the highest standards of specialist palliative care in a calm, safe and welcoming environment. Every detail - from the light in each room to the spaces for quiet reflection or connection - helps people feel comforted and cared for. It’s a setting that enables our expert teams to deliver outstanding, individualised care.

Do you have a question?

We've answered some frequently asked questions further below on this page. But if you still have any queries about our Hospice and our facilities, please get in touch.

A peaceful place where care and calm come together...

lighthouse in peace room
Hospice wind phone

Take a look around...

Our photo gallery gives you a glimpse of the calm, homely spaces where patients and those most important to them spend time together. Every corner of our hospice has been designed to feel safe, uplifting and full of care. Swipe through the images on the right to explore our facilities.

Hospice entrance
Day Service Unit - entrance
Day Service Unit - patient and nurse
Day Service Unit
Day Service Unit - peace room
Day Service Unit - peace room
Day Service Unit - peace room
Day Service Unit - peace room
In-Patient Unit - reception
In-Patient Unit - reception
Whispers in the wind letterbox
Whispers in the Wind letterbox
Wind phone
Wind phone
Wind phone
Wind phone
Child's bereavement room
Children and young person's counselling room
Day service unit therapy

High-quality spaces designed with care

From our patient rooms with en-suite facilities to bright communal lounges and peaceful garden areas, our hospice combines clinical excellence with the comfort of home. Each space reflects our belief that every single part of hospice care should nurture both body and spirit.

Frequently asked questions

We’ve answered some common questions below to help you feel more at ease before your visit.

Still have a question?

What is the address?

Our address is:

221 Hagley Road,
Oldswinford,
Stourbridge,
West Midlands,
DY8 2JR

What are the visiting hours?

Visiting hours are between 11 am and 8 pm. If you need to visit outside these times, please speak to our nursing team - we aim to be flexible wherever possible.

Is there somewhere to park?

Yes, there are visitor car parks at the front and rear of the building. Please avoid parking directly in front of our reception, as this space is needed for ambulance access.

Can I stay overnight with my loved one?

Yes, we can arrange overnight stays in our on-site flat or using one of our recliner chairs, subject to availability. We also have a cuddle bed that allows loved ones to lie together during precious moments.

Can pets visit the hospice?

Pets are welcome, but please speak with our team first. Dogs must be kept on a lead, and certain breeds may not be allowed under the Dangerous Dogs Act. Our patients' comfort and safety always come first.

Hospice Stories

Every moment has a story that matters

Moria and Derek The Mary Stevens Hospice - Visiting the Hospice
“I don’t know how we would have managed without the support from The Mary Stevens Hospice.”

“It is such a worthwhile and rewarding service that the hospice provides, and I thoroughly enjoy my visits.”

Read Moria and Derek's story
Al Al in the DSU
“In the Day Service Unit we have a laugh, do different activities, and I get to take part in the things I enjoy”

"You think you are the only one with an illness but you realise you are not alone."

Read Al's story
Vicky The Mary Stevens Hospice - Visiting the Hospice
“It made us realise that a good death is possible.”

"With deep admiration for the care provided here, I remember my sister’s time here with dignity, calmness, and compassion."

Read Vicky's story

Get in touch

Whether you have a question about our care, need guidance on accessing support, or want to know more about how you can get involved, our team is here to help. 

You can reach us by completing our online form, or giving us a call.

Call us on: 01384 443 010

Nurses with a day patient

Send us your enquiry

Please complete the form, and a member of our Hospice team will be in touch as soon as possible. Every message is handled with care, compassion and confidentiality.

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